Human Resources & Culture Manager
The manager of human resources & culture is an exciting new position at Achieve Twin Cities that will use a people-centered lens to support our growing staff by managing all general human resources and tending to organizational climate and culture. Achieve staff operate in 20 different locations across Minneapolis and Saint Paul, including a main office and 19 public high schools (in addition to partial remote work from employees’ homes). Our organizational goal of "building a nourishing and inclusive organizational culture" will be the primary guide for the work managed by this new team member. This position is full-time exempt and will report to the director of finance and operations.
The Young People We Serve
Twin Cities youth are our emerging leaders – talented, capable and ready to learn. We believe in the power of career and postsecondary readiness to enable young people to imagine and live rewarding lives, and we prioritize services for our students who face systemic barriers to access. 70% of Minneapolis Public Schools (MPS) students are youth of color, 60% are eligible for free or reduced lunch, and 32% call a language other than English their home language, with nearly 90 different languages spoken in the district. In Saint Paul Public Schools (SPPS), nearly 80% of students identify as non-white, two-thirds are eligible for free and reduced lunch, and over 125 languages and dialects are spoken in the district.
Duties and Responsibilities
Employee Hiring, Onboarding and Offboarding
- Lead organizational hiring processes, including developing and updating process instructions, tools, and templates
- Support hiring managers through each hiring process A-Z
- Manage processes and checklists for each hire and termination
- Lead, develop, and update orientation and onboarding processes (with other teams as appropriate) for new hires; provide guidance to department leaders regarding job-specific training and robust onboarding
- Conduct exit interviews and provide synthesized results to leadership and all staff
Personnel Policies, Benefits, & Payroll
- Ensure compliance with all employment laws, and keep up to date with changes at local, state and federal level
- Maintain up-to-date employee handbook and personnel policies, and implementation and enforcement thereof
- Manage benefits policies with carriers and serve as main contact for insurance broker
- Lead benefits enrollment and terminations
- Review and approve benefits invoices, and work with accounting to reconcile benefits deductions
- Process wage and benefit changes, and work with accounting to ensure accuracy of payroll
General Human Resources
- Serve as the main contact for all employee human resources questions and issues
- Administer the HRIS (human resources information system)
- Manage all employee records and personnel files
- Manage annual staff evaluations and performance management processes, including supporting supervisors to address performance issues
- Liaise with school-based team and MPS and SPPS school district staff regarding district HR and safety policies and working conditions for Achieve employees located in the public schools
- Support director of finance & operations in managing compensation policy, updating compensation ranges and annual raises
- Keep abreast of best practices and trends in nonprofit human resources field; bring recommendations to Achieve leadership as appropriate
Organizational Values and Climate & Culture
- Drive climate and culture work at the organization, including:
- Conducting regular staff climate & culture surveys, analyzing results, coordinating action steps and follow-through based on results
- Designing systems to include staff voice and feedback throughout the organization
- Serve as a key member of the staff Internal Committee (IC) and help coordinate and track committee goals and projects, including all-staff meeting design and agendas, staff team-building activities and events, and more
- Build and maintain relationships across all staff, and keep a pulse on staff needs and satisfaction levels; propose and design ways to improve staff satisfaction and retention based on what you see and hear within the staff, as well as outside research and best practices
- Support Achieve in living its values of anti-racism and being a great place to work by:
- Leading and developing initiatives that support the organization's learning and growth as an equity-driven employer
- Bringing an antiracist lens to all organizational decisions, policies, processes, and systems
- Analyzing hiring, retention, and promotion data to help create and support diversity, equity, and inclusion goals
Serve as a Member of the Operations Team
- Support organization-wide strategic goals
- Maintain up-to-date expertise and knowledge related to job functions
- Other duties as assigned by supervisor
Qualifications and Experience
- At least 5-7 years of experience in nonprofit human resources field
- Familiarity with administering HRIS, preferably Proliant
- Demonstrated commitment to inclusivity and collaborative processes
- Strong project management skills
- Ability to work well with people, processes, policies and data
- Commitment to Achieve Twin Cities mission, vision and values
- Ability to work well with people with diverse backgrounds and experiences
- SHRM or other HR certification
- Experience working in organizations that support youth under age 18
- Benefits administration experience
- Strong meeting facilitation skills
- Experience operationalizing values in organizational policies
- Experience building connections and healthy group culture, especially in groups with staff in multiple satellite locations
Compensation and benefits
- $65,000 - $75,000 starting salary, depending on experience, with opportunity for compensation increases based on an annual performance review and to reflect pay parity across the organization.
- Full-time, exempt position.
- 18 days of paid time off (PTO) (with increases based on length of employment), 15-18 paid holidays including eight half-day summer Fridays.
- Other benefits include medical, HSA option, dental, vision, life insurance and annual professional development funds.
- We offer a flexible schedule with a hybrid work environment (some in-office days required regularly).
Applications are welcomed from a broad range of applicants. Send letter of interest and resume to HR@AchieveTwinCities.org. Priority will be given to applications received by Friday, June 3. Position open until filled.
Achieve Twin Cities is an Equal Employment Opportunity Employer
Our Commitment to Equity
Achieve Twin Cities is committed to hiring talented individuals who are passionate about our mission and represent the diverse identities of the communities we serve. We acknowledge and honor the fundamental value and dignity of all persons. Our hiring decisions are guided by our equity values: embracing differences—race, culture, religion, ability, gender, gender expression, sexual orientation, and class—eliminating racism and other forms of bias and creating an inclusive workplace where all employees feel valued, heard and respected. Learn about our mission, vision and values.