Human Resources and Operations Associate
Position Overview
The human resources and operations associate primarily supports human resources tasks and initiatives, and secondarily supports general operations tasks, using a people-centered lens to help nurture a positive organizational climate and culture. This position reports to the people and culture generalist. Priority is given to applications received by Friday, January 23, 2026.
The Young People We Serve
Twin Cities youth are our emerging leaders – talented, capable and ready to learn. We believe in the power of career and postsecondary readiness to enable young people to imagine and live rewarding lives, and we prioritize services for our students who face systemic barriers to access. 65% of Minneapolis Public Schools students are youth of color, 58% are eligible for free or reduced priced lunch, and over 100 different languages are spoken in the district. In Saint Paul Public Schools, 80% of students identify as non-white, 70% are eligible for free and reduced priced lunch, and over 110 languages and dialects are spoken in the district.
Duties and Responsibilities
Employee Hiring, Onboarding, and Offboarding Assistance
- Execute administrative duties, including drafting letters and collecting necessary paperwork
- Support organizational recruiting and hiring processes, including job postings, collection and organization of application materials, interview scheduling, candidate communication, and onboarding
- Monitor processes and checklists for each hire and separation, and execute assigned onboarding and offboarding tasks, including but not limited to:
- Creating and updating employee records internally and externally
- Collecting and processing required paperwork
- Updating staff webpages
General Human Resources Administration
- Field questions from employees and provide customer service support, including management of the HR Team email inbox and directing inquiries to the appropriate HR resources
- Support the people and culture generalist in administering the HRIS (human resources information system) and benefit portals
- Prepare payroll-related HR items for payroll processing
- Ensure staff have the necessary training and information regarding payroll-related items such as timecards, time off requests, and other use of HRIS
- Maintain all employee records and personnel files
- Maintain confidentiality of all HR-related information
- Complete employment verifications
- Provide back-up support to people and culture generalist as needed
Climate and Culture Support
- Support HR initiatives aimed at improving employee engagement and retention, including logistics tasks
- Build and maintain relationships across all staff, and keep a pulse on staff needs and satisfaction levels
- Assist with employee recognition
General Operations Support
- Assist with general operations tasks such as/related to:
- Processing mail and checks for deposit
- Maintaining a functioning office environment
- Nonprofit administration
- Process documentation and record-keeping
- File management
- Light IT support (user password resets, etc.)
- Data entry
- Coordinate logistics for operations team meetings/retreats
- Help inform operations team of staff questions and issues that need to be addressed
Serve as a Member of the Operations Team
- Support organization-wide strategic goals
- Support operations team’s annual priorities
- Maintain up-to-date expertise and knowledge related to job functions
- Maintain confidentiality
- Provide backup coverage for operations colleagues as necessary
- Other duties as assigned
Qualifications and Experience
Required:
- High school diploma or GED
- At least two years of full-time employment experience in an administrative role or customer service
- Proficiency in the Microsoft Office software
- Demonstrated commitment to inclusivity and collaborative processes
- Ability to work well with people, processes, policies and data
- Commitment to Achieve Twin Cities mission, vision and values
- Ability to work well with people with diverse backgrounds and experiences
- Must reside in Minnesota for the duration of employment
Preferred:
- Experience working in a human resources or equivalent confidential environment
- Nonprofit employment experience
- Familiarity with administering HRIS and benefit portals
- Familiarity with payroll process
- Comfort and proficiency with technology
- Experience building connections and healthy group culture, especially in groups with staff in multiple satellite locations
Compensation and Benefits
- Full-time, non-exempt position.
- $25.00 - $29.00 starting hourly rate, depending on experience, with opportunity for compensation increases based on an annual performance review and to reflect pay parity across the organization.
- 18 paid holidays including 3 floating holidays and 4 summer Fridays, 18 vacation days in year one (with increases based on length of employment), up to 20 weeks of Minnesota paid leave, up to 10 sick days per year, and additional paid leave options for bereavement, parental leave, and more. Hours are prorated for part-time employees.
- Other benefits include medical, health savings account option, dental, vision, life insurance, 403(b) retirement plan (with employer match after one year), and annual professional development funds.
- We offer a flexible schedule in a hybrid work environment that includes partial remote work, and regular in-office days required.
To Apply
Applications are welcomed from a broad range of applicants. Send cover letter and resume to HR@achievetwincities.org. Priority will be given to applications received by Friday, January 23, 2026. Position open until filled.
Achieve Twin Cities is an Equal Employment Opportunity and Affirmative Action Employer
About Achieve Twin Cities
Achieve Twin Cities rallies community support and delivers best-in-class programs to inspire and equip young people in Minneapolis and Saint Paul for careers, college and life. Our vision is that all young people have full and equitable access to postsecondary education and career opportunities, creating a more just and vibrant community. We direct career and college readiness services in over 25 Minneapolis Public Schools and Saint Paul Public Schools high schools, connect students with work readiness training and paid summer internships through Step Up, host Principal Partner Day and other public engagement events, and serve as the nonprofit foundation for Minneapolis Public Schools. Learn more at www.achievetwincities.org.
Creating a Welcoming Culture
Achieve Twin Cities is an equal opportunity and affirmative action employer that is committed to hiring talented individuals who are passionate about our mission and represent the diverse communities we serve. We acknowledge and honor the fundamental value and dignity of all persons. We do not tolerate discrimination and harassment on the basis of race, color, ethnicity, culture, religion, ability, veteran status, national origin, age, gender, gender expression, sexual orientation, class or any other applicable legally protected characteristics. We seek to build a staff that is reflective of the students we serve and our values of equity and inclusion to embrace differences, eliminate racism and other forms of bias, and create an inclusive workplace where all employees feel valued, heard and respected.
Applicants’ Rights under Federal Employment Laws